NHTSA Complaint #11606400 — 2020 JAGUAR I-PACE

I noticed a strong mildew smell in car. So I searched around car to see where smell was coming from noticed foggy moisture on windshield along with water drips. So I did some more searching and noticed front and back floor mats were wet. I pulled them up and carpet underneath was also wet. I took car to dealer in May 2024 and basically they stated they couldn’t find where water was coming from. And did I want to report water damage to my insurance company. I said ofcourse not because unknown water shouldn’t be in car. Also, Informed them I researched several websites on this 2020 Ipace and several consumers have had the same problems and issues. Again they refused to fix and told me to come get car. Ok now in July 24. I get into car was able to reverse out of parking area and then couldn’t put car into drive. So now I’m struck in alley for hours until I finally was able to put in neutral and friend pushed into a grass field. Car was towed to same dealer where now they are now stating the electrical was damaged from water. And again asked me do I want to report to my insurance again my answer was no! Due to this not being my fault and again several consumers have had the same problems. I also Informed them I leased car in 2021 and it’s under a warranty with 20,822 miles. So till this day car is in the shop and they are refusing to complete work and my lease will end 08/13/24.