NHTSA Complaint #11606264 — 2022 RAM 1500
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11606264 |
| Vehicle | 2022 RAM 1500 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
1st Issue: With <5K miles on odometer, engine would not shift out of 1st gear. Check engine light came on. I drove ~5 miles to a safe place and parked. After a few minutes I cranked up and the check engine light was off. Transmission shifted fine. I reported to the service manager at Abernathy Dodge in Lincolnton NC during first scheduled oil change. He shrugged and said "who knows". 2nd Issue: With <10K miles, vehicle would stop suddenly and would not move. I had to pull the park brake lever to release it. Assumed it was a safety system that I was not familiar with. Later, it would lock down and stall and I took the same steeps to release. 3rd Issue: With <39K miles (3k outside of warranty and paid for) the check engine and battery light come on. I took it to Marburger RAM in Shelby NC because it is closer than the dealer where I purchased. They stated it needed a battery module that had to be ordered. I drove it almost home before the engine stalled. Had it towed back to Marburger on 7/13/24. I have called frequently and stopped in on 3 occasions since 7/13/24. Each time they are waiting on some type of battery module. No attempts to reach out and keep me updated. I really like the RAM 1500 truck but, I am sick of electronic gremlins and failure of dealer to address or communicate. I have been extremely fortunate to have avoided a highway accident caused by electronic features beyond the drivers immediate control. Any assistance and manufacturer accountability you can provide is greatly appreciated.
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