NHTSA Complaint #11605801 — 2019 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11605801
Vehicle 2019 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The contact owns a 2019 Honda Pilot. The contact stated while driving at undisclosed speeds, the vehicle stalled and failed to restart. While at a stop light, the vehicle shut down. The check engine and emissions warning lights were illuminated. Additionally, the family and other children had to exit the vehicle when the vehicle stalled at 10: 30 PM on the busy highway. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

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