NHTSA Complaint #11604159 — 2022 CHRYSLER PACIFICA

My vehicle is in perfect shape with no body damage and fewer than 28,000 miles. Today I was at a very busy intersection and when the car attempted to restart , it suddenly decided that my hood was open and it would not restart. It left me stranded. I ended up thinking quickly and pulling the hood latch exiting my vehicle and pushing the hood down. The vehicle it has the feature that stops the engine when I stop at a stop light. I do not think that the hood was open. I had it in for service over a month ago, that would have been the last time that anyone opened the hood. I was stranded, had to exit my vehicle in a very high traffic area. Luckily, the car restarted when I tried again. This default position is very dangerous. I turned off the feature that shuts off the engine at a stop. I understand a warning that the hood is open, but I do not understand stopping the vehicle from starting and placing the driver in a very dangerous position