NHTSA Complaint #11601615 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11601615
Vehicle 2017 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

There is a Ford Technical Service Bulletin (19-2208) that deals with a coolant intrusion into the engine through a cracked cylinder. My vehicle falls into the category of this particular issue. After multiple repairs to my vehicle due to my engine light coming on intermittently my car warning lights came on while I was driving down the interstate and had to pull over. I sat at the side of the road until I could get a tow truck to pick my vehicle and myself up. There has been no notification to owners about this issue because Ford is telling me that it's not a recall but a Technical Service Bulletin so I'm being told I have to pay $10,000 for a new engine. I have 73,000 miles on my 7 year old vehicle which I shouldn't have to buy a new engine. This is definitely a safety issue, I could have broken down at night, fortunately, I got off work 2 hours early so it was still light outside. I'm a [XXX] and this has been a very stressful time due to a manufacturing defect that is not of my making INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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