NHTSA Complaint #11600495 — 2018 KIA STINGER

1.What component or system failed or malfunctioned, and is it available for inspection upon request? •The malfunctioning components are the car seats. Specifically, both the driver and passenger seats do not go back up after reclining. Yes, these seats are available for inspection upon request. 2.How was your safety or the safety of others put at risk? •The safety of the driver and passengers was compromised because the driver seat could not be adjusted back to a safe and upright position, which is crucial for maintaining proper control of the vehicle. This poses a significant risk of accidents. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •The problem has not yet been reproduced or confirmed by a dealer or an independent service center. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? •The vehicle or the malfunctioning seats have not been inspected by the manufacturer, police, insurance representatives, or others at this time. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •There were no warning lamps, messages, or other symptoms prior to the failure. The issue is the car seats they don’t go up after reclining . It started with passenger seat. One day I reclined while on 20 min ride . It didn’t go back up . Stayed reclined. Then a couple weeks later while cleaning the car I reclined the driver seat to clean the dust from the top of the seat and the seat did not go back up after recline. After my own research I found out that many people online who own the same vehicle encountered the same issue I have attacked screenshots of the other people encountering same issue. It can be found on the Stingerforum online and on Reddit