NHTSA Complaint #11594478 — 2017 CHRYSLER PACIFICA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11594478 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
The steering of the vehicle has started intermittently grabbing when turning curves or changing lanes. Dealer kept it for 3 days and said they could not duplicate the issue. I experienced the issue several times on my way home and it is getting worse. I had new tires put on the vehicle and a wheel alignment done and still experiencing the issue. I have checked the internet and see that many others are having the same issue with the 2017 Chrysler Pacific but no one seems to have an answer. The vehicle was purchased new from a dealer program car and had about 3500 miles on it. The steering issue has just started recently, and the vehicle is out of factory warranty, but I do have Endurance extended warranty. The grabbing of the steering is getting worse and I am afraid it will lock up and cause an accident. Vehicle only has 60,065 miles on it and no accidents.
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