NHTSA Complaint #11593083 — 2017 KIA SORENTO

The contact owns a 2017 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of oil. The contact was adding oil after driving two hundred miles. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who performed two engine flushes and an oil change. The contact called the local dealer and was informed about an engine replacement after the engine had seized; however, the vehicle was not diagnosed or repaired. The contact called another local dealer Edwards Kia (3134 S 9th St., Council Bluffs, IA 51501), but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 7,000.