NHTSA Complaint #11592153 — 2016 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11592153
Vehicle 2016 RAM 1500
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I purchased my vehicle 2 months ago and no problems were reported to me. After a few weeks my driver side air bags on my suspension do not inflate. Motor is making sounds and inflating passenger side, but not driver side. Parked truck with the following warning lights on dash (service air suspension & immediate air suspension service/repair required) began contacting dealers with no response back. Even called where it was purchased with no response back either. I was able to get in contact with a dealership and they reported the following: Air suspension compressor /valve block binds/sticks. My vehicle is the main transport for my family and the air suspension deflating while driving is a safety hazard and can cause serious damage if an accident is to occur.

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