NHTSA Complaint #11590381 — 2011 KIA SOUL
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11590381 |
| Vehicle | 2011 KIA SOUL |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 157,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The contact owns a 2011 Kia Soul. The contact stated while driving 30 MPH and making a right turn, the contact veered to the side of the road, and the vehicle stalled. The contact stated that there was smoke coming from the hood. The contact opened the hood and noticed smoke and coolant in the engine compartment. The vehicle was towed to an independent mechanic, who informed the contact that the failure was due to the engine. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 157,000.
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