NHTSA Complaint #11590205 — 2017 LINCOLN MKZ POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Complaint Details

ODI Number	11590205
Vehicle	2017 LINCOLN MKZ
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Date of Incident	May 21, 2024
Date Filed	May 22, 2024
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2017 Lincoln MKZ. The contact stated while at a stop, the vehicle failed to respond while depressing the accelerator pedal. The vehicle was towed to an independent mechanic where it was diagnosed that the flex plate and torque converter needed to be replaced. The vehicle was not repaired due to the cost. The contact referenced Ford Campaign Number: 17S16. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

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