NHTSA Complaint #11588113 — 2017 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11588113
Vehicle 2017 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

#1 While merging onto the highway, the vehicle began to shake violently and have a sudden lose of power due to a misfire on cylinder 6 and 4. I was unable to merge onto the highway as the vehicle would not accelerate almost causing me to be hit from behind. I was able to get the vehicle off to the shoulder to avoid an accident as it was barely able to stay running and the CEL was flashing. The failed parts (AFM lifters/push rods and VLOM) have been removed from the engine and saved for review. #2 My family's safety was put at risk as the vehicle had a sudden lose of acceleration while trying to merge on the highway almost causing us to be hit from behind. #3 I spoke with my local GMC dealer and explained the situation and diagnosis that I have completed on the vehicle. That wanted me to pay out of pocket to tow the vehicle in and would not cover anything as the vehicle is barley out of powertrain warranty (72695 miles). I have been an engineer in the automotive industry for almost 10 years and can properly diagnose a vehicle and the issue it has. Trouble codes were provided along with pictures and videos as evidence. I understand when something is a safety issue and needs to be addressed as this is a common issue with GM 5.3l and 6.2l engines. I then spoke to GM corporate (Mandy, case# 9-12424996557) and once again they wanted me to pay for everything out of pocket even though this is clearly a safety concern with their product and the diagnosis had already been completed. This vehicle has all the maintenance records since it rolled off the showroom floor, proving that the failure is not related to neglect or poor maintenance of the vehicle. There is very clearly a design issue or manufacturing issue on this components. #4 Components are available for inspection by mfg. #5 There were not warning lights or any other indicators prior to the failure. Oil pressure was at 40PSI and engine temp was ~200F. All within the normal operating windows of the vehicle.

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