NHTSA Complaint #11584405 — 2019 ACURA MDX EXTERIOR LIGHTING

Complaint Details

ODI Number	11584405
Vehicle	2019 ACURA MDX
Component	EXTERIOR LIGHTING
Date of Incident	February 1, 2024
Date Filed	April 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 19V256000 (Exterior Lighting). The dealer was made aware of the issue, but the service manager initially refused to perform the recall repair free of charge due to the vehicle's salvage title. However, after the contact threatened to report the dealer, the dealer complied and repaired the vehicle free of charge under NHTSA Campaign Number: 19V256000 (Exterior Lighting). The manufacturer was made aware of the issue with the dealer. The contact had not experienced a failure.

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