NHTSA Complaint #11584189 — 2018 MAZDA CX-5

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11584189
Vehicle 2018 MAZDA CX-5
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Multiple instances of phantom braking, which resulted in two instances where we were just inches from being rear-ended. The circumstances of the phantom braking are similar, and has occured many times. CIRCUMSTANCES OF PHANTOM BRAKING are as follows: vehicle in front in lane makes right hand turn from lane (with or without turn signal or braking). The vehicle in front typically has exited the lane, and the Mazda emergency brakes hard! Variable vehicle acceleration/deceleration dynamics factors: the Mazda could be coasting, decelerating with brake litely applied, accelerating in lane (because vehicle has fully exited lane), accelerating and exiting lane (go around turning vehicle). Variable turning vehicle rear lights (signals, brake lights) factors: the turning vehicles can be braking or not, turning with or without signaling- it does not matter. The Mazda will brake hard regardless. This may be an extension of the same: when traveling on an Interstate Highway, nominally at the posted speed. When a faster vehicle safely accelerates into the Mazda’s lane, the Mazda will brake hard. The Mazda does not recognize that the vehicle entering the Mazda lane is accelerating, nor does the Mazda seem to understand (anthropomorphism) the context (dynamics) of the situation (accelerating merging traffic). Hard braking in these circumstances has resulted in several near misses being rear-ended. The request for DATE below should be “NA”, because the phantom braking has happened many times.

Related Complaints for the 2018 MAZDA CX-5

Other FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Complaints

#11612167 While driving through town the braking system malfunctioned and the car came to a stop in the middle of the road with...
#11597795 Mazda vehicles currently have an infotainment system that that is touch screen when the vehicle is stopped or below 1...
#11548943 Was driving at low speed and out of nowhere the warning lights came on , smart city , abs, among others. It's caused ...
#11499151 Automatic Emergency Brake comes on at random. Driving at medium speed, no cars in view, car brakes and dashboard disp...

Recent Complaints for the 2018 MAZDA CX-5

#11719213 ENGINE All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is co...
#11718745 ENGINE Noticed the smell of burning oil and smoke from the engine while driving on the interstate with my husband and young ...
#11716158 ENGINE Turned car on when leaving for work. Smelled a strong burning smell. Fluid all under car on the driveway. Took the ve...
#11714123 ENGINE While driving, my 2018 Mazda CX-5 experienced a sudden and complete loss of engine power without warning. The engine ...
#11708847 ENGINE The infotainment system consistently changes stations and volume on its own. Knob will not allow you to make adjustme...
Check any vehicle history by VIN - Free vehicle history report