NHTSA Complaint #11583722 — 2016 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11583722
Vehicle 2016 HONDA PILOT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Transmission slip/jerk/clunk when going above 2 RPMs. This has happened before 3 times with the first time happening in 2019, then 2022 and then again on [XXX], 2024. I've taking it to the dealer all 3 times and they performed a transmission fluid flush since apparently the transmission fluid gets too hot and needs to be flushed every so often. This last time they told me I needed a new torque converter ($5,500) to fix the issue. This a huge safety issue especially when driving in the highway as the cars loses speed and begins to jerk. I see similar issues with the 2017-2019 models [XXX] ) which sound the same as to what's happening to the 2016 models. There are a ton of complaints on the web for 2016 Pilot which the NHTSA should take into consideration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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