NHTSA Complaint #11579538 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the issue. The contact stated while her daughter was driving approximately 20 MPH, the vehicle lost motive power. The contact stated that her daughter stated that the check engine warning light and the low oil pressure warning light illuminated. The contact stated that her daughter was able to coast to the side of the road however, the vehicle was not accelerating while depressing the accelerator pedal. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed and caused damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 90,000. VIN tool confirms parts not available.