NHTSA Complaint #11578543 — 2018 FORD F-350

The contact owns a 2018 Ford F-350. The contact stated that while driving at 65 MPH, the steering wheel became difficult to maneuver as well as it was no longer centered. The adaptive steering warning light illuminated. The vehicle was taken to a dealer where the failure was diagnosed as the steering effort control module (SECM) was not communicating and the steering wheel needed to be replaced. The steering wheel was not replaced however, the dealer attempted to reprogram the SECM and the failure continued. The contact was relating the failure to NHTSA Campaign Number: 10222258 (Steering). The manufacturer was made aware of the failure and stated that the VIN was not included in the Manufacturer's Communication Number due to the plant assembly location. A case was not opened with the manufacturer. The approximate failure mileage was 148,000.