NHTSA Complaint #11578506 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact stated that upon shifting the vehicle into reverse, he became aware that the center screen failed to display a rearview, potentially compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the APIM. The vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 140,000.