NHTSA Complaint #11577668 — 2024 AUDI Q5

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11577668
Vehicle 2024 AUDI Q5
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

2024 Audi Q5, VIN: [XXX] Purchase Date: [XXX] The automatic tailgate has a foot sensing devise to open or close the tailgate. The problem is that when I am loading or unloading from the luggage area, my foot sometimes activates the sensor and the tailgate tries to close on top of me. I have not been injured yet, but it takes a significant force to overpower the tailgate and stop it. This happened on the first day I got the vehicle and has happened at least 5 more time since then. The dealer checked the vehicle and told me there were no problems shown in the OBD. I told them that I would like the foot sensor deactivated or disconnected. They told me they could not do that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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