NHTSA Complaint #11577532 — 2019 FORD FUSION

The contact owns a 2019 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light had illuminated, and white exhaust smoke was present coming from the exhaust system. Upon inspection, it was discovered that the engine coolant level was low. The vehicle was taken to the local service center who determined that the spark plugs were corroded. The vehicle was later taken to the local dealer who indicated that engine coolant was present inside the engine cylinders and the engine short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 110,000.