NHTSA Complaint #11576920 — 2015 NISSAN PATHFINDER

The contact owns a 2015 Nissan Pathfinder. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 16V244000 (Air Bags) however, after the recall repair, the air bag warning light illuminated, and the message "Passenger Air Bag Off" was displayed despite the front passenger's seat being occupied. The vehicle was taken back to the dealer, where it was diagnosed and determined that the Occupant Classification System (OCS) sensor needed to be replaced, and a repair fee was charged. The vehicle was not repaired. The contact stated that the vehicle had not experienced a failure before the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 139,000.