NHTSA Complaint #11576588 — 2018 CHEVROLET EQUINOX

The contact’s girlfriend owns a 2018 Chevrolet Equinox. The contact stated the girlfriend's vehicle was parked and would not start. The contact utilized a Nickson Industries Engine Heater Oil Product, CAT' Engine Heater 90-Watt Dipstick Heater 24-inch, Part number 15200, to heat the engine oil. However, a part of the dipstick heater melted off into the oil pan. No warning light was illuminated. The contact took the vehicle to the local mechanic who dropped the oil pan and removed the fragment from the dipstick heater. A new battery was installed, and the vehicle was inspected. The contact sent fragments of the dipstick heater to the manufacturer, and it was confirmed as a manufacturing failure. The failure mileage was unknown.