NHTSA Complaint #11576355 — 2022 TESLA MODEL X

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11576355
Vehicle 2022 TESLA MODEL X
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The new stockless button controls on the Tesla are entirely unsafe. The buttons themselves are extremely unreliable and don't always respond, and the placement on the steering wheel requires you to take your eyes off the road in order to locate the correct button. I was recently driving on the freeway with my wife and kids in the car, it had been raining earlier and the roads were wet. A car in the opposite fast lane hit a puddle which sent wave of water over the center divider. It covered our windshield to the point where I couldn't see. With previous cars, including previous Teslas, it was easy to quickly tap the stalk and engage the wipers, but now with this new button system I had to look down at the steering wheel to find the button to quickly engage the wipers. From the surprisingly blinding wave and the time it took to clear the windshield, I veered into the next lane and almost hit the car next to me. It was an eye-opening experience with a car I've really enjoyed owning. The buttons are terrible, and a deviation from a universal, internationally accepted system that was not broke, did not require fixing, and has created a safety hazard.

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