NHTSA Complaint #11576315 — 2018 CADILLAC ATS
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11576315 |
| Vehicle | 2018 CADILLAC ATS |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which stopped with cars up to 2017. Please advise since this is an extreme hazard since the screen cracks and if driving using navigation it can cause an accident !
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