NHTSA Complaint #11575684 — 2019 TESLA MODEL 3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11575684
Vehicle 2019 TESLA MODEL 3
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The car's main screen displayed an error message, "front passenger safety restraint fault. service required." According to on line user groups this same safety system fault has occurred in many Tesla Model 3 cars. In my case, Tesla replaced the occupancy sensor harness in the seat and replaced the passenger side air bag, for a total price of $1800. Replacing the air bag was by far the most expensive part of the repair, but it wasn't defective, it was merely incompatible with the new sensor. With a repair this expensive, many car owners will be tempted to forego the entire repair, since the warning doesn't prevent the car's operation. Tesla should recall all Model 3s and repair the problem, otherwise many drivers will be tempted to drive with a defective sensor system.

Related Complaints for the 2019 TESLA MODEL 3

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