NHTSA Complaint #11575296 — 2022 CHEVROLET SUBURBAN

The contact owns a 2022 Chevrolet Suburban. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The message to restart the vehicle was displayed. The contact stated that the failure had occurred while the Auto START/STOP feature was enabled and disabled. The failure forced the contact's wife to shift into park or neutral before the vehicle would restart. The failure occurred several times while the contact's wife was driving the vehicle several times and stopping at the red light when the vehicle stalled. The contact stated that the vehicle had been taken to a dealer previously and the failure was not duplicated. The contact stated that the failure occurred intermittently. The vehicle was taken to a second dealer, but the failure could not be duplicated. The vehicle was not repaired. The contact was informed that unless the failure was recognized, the vehicle could not be diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 10,000.