NHTSA Complaint #11573875 — 2017 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11573875 |
| Vehicle | 2017 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Engine light started coming on and off and it started to run rough on startup. I took it in for servicing and was told coolant was leaking into the engine. Following the inspection, car now runs very rough and I am not longer safe to drive it. The repair is $8000! Ford offered to pay $3000 of that -- not good enough considering that the car has 50910 miles on it and has had all recommended servicing and it is a known Ford defect. Yes, the car is available for inspection upon request. Yes, I feel that my safety and that of my 11year old were compromised with a known defect as I have since learned that this is well-known problem. Yes, the vehicle has been inspected by ford. The warning was the enigine light coming on.
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