NHTSA Complaint #11572942 — 2020 TOYOTA HIGHLANDER STRUCTURE:BODY

Complaint Details

ODI Number	11572942
Vehicle	2020 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	February 19, 2024
Date Filed	February 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

We were driving at around 70 mph on lane #3 on [XXX] near Auburn CA at around [XXX] on [XXX] with 2 passengers and some baggage in the trunk. No baggage were on the roof rack. Traffic was light and no vehicle was directly ahead of us at the time. Weather was cloudy. Suddenly we heard a loud bang above us, like a gun going off. I opened the sunroof cover and found the sunroof glass shattered. After exiting the freeway and parking, we found only the sunroof glass was damaged. The glass was shattered but still intact. There was no damage to the roof or roof racks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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