NHTSA Complaint #11572679 — 2021 GMC YUKON

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11572679
Vehicle	2021 GMC YUKON
Component	POWER TRAIN
Date of Incident	February 12, 2024
Date Filed	February 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Car started making strange noises in the rear portion and was not driving as it normally would. Proceeded to take the vehicle to a GMC service dept. and was told the rear differential is close to failure and is "shot" and needs to be replaced. The service representative advised us to not drive the vehicle because it is unsafe to operate. Upon investigating it appears there was a recall for 2021 Yukon's for this same issue however this VIN number was not included in the recall but it appears this is the same issue. My vehicle remains at the service center waiting for the "differential assembly" to be replaced but it is currently on backorder and we were given no time frame of when this will be resolved or when the parts will be available.

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#11704122 — December 9, 2025 — Clicking/rubbing noise when turning slowly. Rear differential issue diagnosed by dealer.

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