NHTSA Complaint #11572639 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11572639
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I drive have a 2016 Honda Pilot. On a trip from Overland Park, KS to Denver, CO, I exited the interstate and noticed a ticking sound. Turned the radio down, shifted into neutral and accelerated the engine a little. The sound I was hearing accelerated with the engine. Before getting to my destination, the engine light illuminated and an emission warning. I inspected the engine at my destination and the noise is coming from the front of the engine. I took it to an independent repair shop in the morning. They gave me an estimate to remove & replace engine assembly complete - used $8,733.60 or remove & replace short block - New OEM $13,282.63 I did not feel comfortable pursuing repairs in Denver. With the vehicle being unreliable to drive home, I rented a moving truck, trailer and towed the Pilot home. I found in an online chat group, [XXX] that other Pilot owners have has the same issue and a Recall was being issued from Honda due to improper bearing clearance issue. Honda Service Bulletin [XXX] I took the Pilot into Honda Dealership and they said internal noise coming from the lower part of the engine, main bearing failure. Gave me an estimate for a used engine $8,924.70 or new short block $10,694.24 plus $250. Recall was released after the 1st of the year, NHTSA Recall No. : 23V-751 My Pilot fall out of recall being manufactured in February. Less than 7,000 miles ago. I had to replace a cam in this engine and Honda America assisted with repairs as it was abnormal for a cam to need replacing around 100,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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