NHTSA Complaint #11571938 — 2017 KIA OPTIMA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11571938 |
| Vehicle | 2017 KIA OPTIMA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I was driving at 65MPH on the highway when the warning lights went flashing on my dashboard with "Check Hybrid system", "!HEV", and check engine light. I pulled over to the side of the highway and had a tow truck took it to the dealership to check out. Kia dealership did a diagnostic and mentioned the hybrid engine failed to convert from hybrid to gas and vice-versa. I am at 165,531 miles and Kia is charging me $13,000 to fix it. I am over the warranty of 150,000 miles. The "Check Hybrid system" message has been ongoing since 2021 and Kia mentioned it has to do something with the hybrid battery and Kia no longer makes a replacement battery for the Kia hybrid optima 2017. All Kia does it reset the system for the "Check Hybrid system" message to go away. After a few weeks, the message will appear again on the dashboard. I have upload an image of the dashboard with all of the warning lights. I need help as this is costing to much to fix.
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