NHTSA Complaint #11571735 — 2019 SUBARU LEGACY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11571735
Vehicle	2019 SUBARU LEGACY
Component	ELECTRICAL SYSTEM
Date of Incident	February 13, 2024
Date Filed	February 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Battery replaced last year at dealer under battery class action lawsuit. Car was stored using a battery tender from May through January and put back into service with regular use several times a week. Today car failed to start. Have appointment with dealer tomorrow. A battery is not a permanent fix and does not instill confidence that you will not be left stranded. Subaru is aware there is a problem with their Starlink system and the use of 3g. The system keeps attempting to make contact using the defunct 3g network thereby draining the battery and stranding the vehicle.

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