NHTSA Complaint #11571729 — 2009 MINI COOPER

The contact owns a 2009 Mini Cooper Hardtop. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the remedy to do the recall repair was not yet available. The contact stated less than half the lights are working on the vehicle. The vehicle was taken to the dealer and it was confirmed that water and salt could enter the circuit and corrode and this service falls under the recall repair. The contact was informed the vehicle could be repaired if the contact paid out of pocket. The vehicle was not repaired due to cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 110,000.