NHTSA Complaint #11570501 — 2016 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11570501
Vehicle 2016 ACURA MDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My 2016 Acura MDX, which was well maintained, locked up while driving at around 45 mph this past September. Upon a certified mechanics evaluation, it was reported that the vehicle would require a new engine as it was "locked up". Shortly afterward, I read that certain model/makes of Acura vehicles were being recalled for this very reason/problem. I called Acura recall client support who informed me that the final list of recalled vehicles would not be available until January 2024 and that I would receive a letter in the mail. When I did not receive a letter, I called again and was informed that my VIN was not included in the recall. This is despite that thousands of other 2016 Acura MDXs were recalled. I find it difficult to accept that a known issue that necessitated a substantial recall of vehicles did not apply to my Acura since it was the exact issue being addressed. Especially since the vehicle was maintained very well from the time of purchase. My teenage son was driving the vehicle and was stranded along a dark highway until I could pick him up about 45 minutes later. There were not warning lights or notices of this pending failure. The vehicle could only partially be removed from the traffic lane at the time it locked up which resulted in a hazard, not only for my son, but for other travelers as well.

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