NHTSA Complaint #11568666 — 2020 FORD EXPEDITION UNKNOWN OR OTHER

Complaint Details

ODI Number	11568666
Vehicle	2020 FORD EXPEDITION
Component	UNKNOWN OR OTHER
Date of Incident	January 27, 2024
Date Filed	January 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I’ve watched numerous news stories about exploding moonroofs and I want to know if NHTSA will re- investigate this known problem and huge safety risk.

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