NHTSA Complaint #11568112 — 2019 CHEVROLET TRAX
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11568112 |
| Vehicle | 2019 CHEVROLET TRAX |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The steering failed causing the vehicle to not be able to turn left. The dealership replaced the entire steering column to correct the issue. The failure happened while being driven by my daughter nearly causing a crash. She was able to stop and back up in the road as the vehicle would turn right but not left. The issue after the initial incident cleared up and did not affect the vehicle operation until the next day when it happened again. The second occurrence is when we took it in for service. The dealership stated the module in the steering column was failing. The module replacement required the replacement of the steering column.
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