NHTSA Complaint #11567050 — 2016 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11567050
Vehicle	2016 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	November 13, 2023
Date Filed	January 22, 2024
Mileage	119,054 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The heated/ventilated seats motherboard and wiring is under the passenger seat. There is a connector for the ground plug in that is burnt (would be better if you can send a picture of what I am talking about). Went to Ford about it and they were going to charge me $600 to have it fixed. I don’t have that much to fix it right now, so now I am worried about a fire starting in my car because of that connector. I checked online and many other Mustang owners (15-17 Mustang models) complained about the same issue. Would like to see about a recall about this.

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