NHTSA Complaint #11566960 — 2016 ACURA TLX

The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the check engine and several unknown warning lights started flashing on the instrument panel. The RPM was fluctuating abnormally. While driving approximately 75- 80 MPH, the failure recurred with a loud grinding sound coming from the engine compartment. The contact pulled over to the side of the road and had the vehicle towed to the dealer to be diagnosed. The dealer was unable to determine the cause of the failure. The vehicle received a system reset by the dealer after the first failure. When the vehicle was returned to the dealer, the dealer determined that one cylinder had been damaged, along with the bearing seal and crankshaft, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 17,000. VIN tool confirms parts not available.