NHTSA Complaint #11566908 — 2016 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11566908
Vehicle 2016 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Severe risk of carbon monoxide poisoning. At 5:00 am in the morning the alarm on my car went off by itself and there was no way I could turn it off or even start the car. I finally disconnected the battery to stop the car and later reconnected the battery assuming the issue was gone. When I went back to check on the car later, found that the car had started by itself and the garage was full of fumes. I installed a carbon monoxide sensor in all rooms and parked the car outside. The car now randomly tries to start itself(and all warning lights go on and dash indicates an error with all systems) and when it does start(by itself) there is no way to shut it off except for disconnecting the battery. The car is now at the dealership but a quick google search reveals that this is a frequent issue with 2016/2017 Honda Pilots and a part - 38320-TG7-A420 (remote control unit) needs to be replaced and that this part is under serious backorder nationally (indicating a serious problem). Requesting NHTSA to investigate this issue and part.

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