NHTSA Complaint #11566696 — 2016 RAM 1500

My truck is equipped with an air suspension system. During winter weather when temperatures dropped in the low 20's and lower, the air system blows a fuse and drops the suspension to an unsafe position for driving. It has occurred several times including while driving. A warning message sometimes (but not always) a warning is flashed on the screen to have the truck serviced immediately. I have had to cancel important trips to the hospital for my disabled wife because the truck is not reliable during Wisconsin winter weather. My local dealer has inspected and assessed he problem. He has given me an estimate to replace the system but cannot assure me that it will not fail. I called RAM customer service to get a technical explanation of the air suspension problem and solution from the manufacturer who designed and manufactured the product. I called RAM customer service seeking an answer. I cannot justify spending $4000 on something than will not solve the problem. I was not told by the original dealer that I couldn’t drive the truck in Wisconsin winters. There are many people complaining about this on RAM forums and other internet sites. This is obviously a problem and I need a truck that will be reliable to drive safely during winter.