NHTSA Complaint #11566482 — 2023 NISSAN KICKS

We were simply backing out of our driveway and the system began to beep as if something was behind the vehicle. I got out and walked behind the car and there was nothing there. I began backing up again and the vehicle suddenly stopped in a grinding halt. No matter what I did I could not make the car back up. This is a 2023 car with 2000 miles on it. It took about 10 minutes to back out of the driveway with no explanation or reason. We traveled to a store and tried to back out of a parking stall and this happened again with no obstruction behind us. I took it to the dealer and they said the car was performing within parameters. The said they are not permitted to do anything with the AEB sensors. The impact of the sudden braking was alarming. Later the collision alert light came on while traveling at 50 mph but the car did not automatically brake. We are afraid to drive this car because of this and if we ever had to move the car quickly out of danger it would be dangerous.