NHTSA Complaint #11565025 — 2021 HYUNDAI KONA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11565025
Vehicle	2021 HYUNDAI KONA
Component	POWER TRAIN
Date of Incident	October 27, 2023
Date Filed	January 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The 2021 Kona SEL PLUS AT AWD suddenly changed into the manual low gear and abruptly stalled in traffic. The Kona was stopped at a traffic light. When the traffic light turned green and the car was driven, the Kona's transmission seemed to switch into the manual low gear creating a high RPM. After it crossed the intersection, the Kona stalled and stopped abruptly in traffic. Shortly thereafter, the car was restarted and it went back to driving normally. The Kona was taken to the dealership but they could not find any code. So they say without a code, they can not do anything. This is a serious safety problem. I have a video of the incident. I have contacted HyundaiUSA and they will not do anything without a code.

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Recent Complaints for the 2021 HYUNDAI KONA

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#11714551 — ENGINE — January 30, 2026 — Over the last 2 1/2 months the car has shut off approximately 5 times while driving, without warning. Most instances...

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