NHTSA Complaint #11564391 — 2012 HYUNDAI TUCSON

The contact owns a 2012 Hyundai Tucson. The contact stated that while driving at undisclosed speeds, there was smoke coming from the tailpipe and a gurgling sound was coming from the exhaust. Additionally, the vehicle was experiencing excessive oil consumption. The vehicle was taken to the local service center who diagnosed that the engine oil was present inside the engine cylinder and the engine needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 137,000.