NHTSA Complaint #11564253 — 2019 CADILLAC XT5

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11564253
Vehicle	2019 CADILLAC XT5
Component	ENGINE
Date of Incident	January 5, 2024
Date Filed	January 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Was driving the other day and the message steering assist reduced, AC fan was blowing but no A/C then engine light came on. Made appointment next day with my Cadillac local dealer and service writer said he knew what the problem was. After he plugged into my car, then into his computer it read - bad thermostat. Fortunately, mine was covered under the powertrain warranty, however, he said there were 4 other vehicles just like mine (XT5) in there for the same issue. This is a well known issue with Cadillac and for those of us who have a warranty that's good. Otherwise, it is $1,200 to fix!!! Ouch!! Not sure why Cadillac hasn't issued a recall on this problem and very disappointed in them for not doing so.

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Recent Complaints for the 2019 CADILLAC XT5

#11709970 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR — January 9, 2026 — The contact owns a 2019 Cadillac XT5. The contact stated that while leaving the driveway, there was an abnormal sound...

#11709474 — STEERING — January 7, 2026 — We got the message that our steering may be impacted and then our temperature gauge wasn’t working nor the stop/start...

#11682097 — AIR BAGS — August 21, 2025 — The contact owns a 2019 Cadillac XT5. The contact stated that the vehicle was parked in a parking lot. The contact th...

#11682097 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL — August 21, 2025 — The contact owns a 2019 Cadillac XT5. The contact stated that the vehicle was parked in a parking lot. The contact th...

#11649851 — STEERING — March 22, 2025 — Steering assist disengaged, low power mode, no temperature read and check engine light. All occurred at 61k miles.