NHTSA Complaint #11560798 — 2021 TOYOTA VENZA

I was parking my car in a parking lot very slowly (1 mile/hr, or less). My foot was on the break paddle, and I just turned into a parking spot. Suddenly, I heard huge acceleration noise and the car surged forward so rapidly, so powerfully on its own, and totally lost control. Then the break did not work at all. There are bushes in front of the parking spot and it is on top of a retaining wall with side walk road below. The crazy lost controlled car run through the bushes and jumped down from the top of the retaining way onto the side walk road. It hit the railing of the side road and then slowed down. I then gained the control of the car as the break back to work. The car is badly damaged and several parts falling down when it jump down the retaining wall. It was so terrified and I though I will die. And if someone was walk in the side road at that moment, they will be killed. I am still shaking when think about what was happen. Luckily, no one was there. I bought the car in Jan. 2022, brand new, only 8 miles used. Now it has around 14,000 miles on it. *** In Sept. 2022, Someone also posted very similar incidence for Toyota 2021 Venza in Toyatonation.com Discussion starter • #1 • Sep 3, 2022 soshima Has this happened to anyone else who owns a 2021 Venza? As I was slowly pulling in (going about 2 miles or less) to a perpendicular parking spot at my apartment complex, I took my foot off the accelerator, all the sudden my car lunged forward and rapidly accelerated forward on its own. It was completely terrifying to have the car take over. The car jumped the curb and went down a hill and I crashed head on into a two story garage at my apt complex. I saw a "MALFUNCTION" on the dashboard and the air bags did not deploy. I injured my back, neck and right arm. My car that only has 9K miles on it, was completely totaled. Toyota's Product Liability Dept - 3rd party engineers inspected the electronic data recorder. and car I'm awaiting the final report from Toyota.