NHTSA Complaint #11560435 — 2018 FORD ESCAPE

Coolant going into block and ford refuses to fix makes no since there was a customer satisfaction on this issue it ended . But I never got the paper work on this issue I would say people before me did .Ford customer service told me I should of been cking internet really it was a new car for me and now they want 6000 to fix . I don't understand cuz I did a recall and the 1.6 and 2.0 why did they not do a recall on the 1.5 that makes no sense to me I really wish somebody would explain it to me this problem has been with this motor since 2010 they recalled all of them but they won't recall this now I'm lost please help me I'm done with that a car now for a month nobody is willing to help I have an extended warranty they won't help because they said that Ford should fix it cuz it's their default. But it doesn't make any sense that you got it somebody recalls all the other ones but not the 1.5 and now they're recalling 2020