NHTSA Complaint #11559949 — 2016 HONDA PILOT

The dash began displaying 4 error codes EPS problem, VSA problem, Hill Assist problem, and TSA Problem. It began to jerk and lose power similar to running out of gas necessitating hazard lights and pulling off the road x3 after dark. 3 different shops ran a diagnosis code of P0369. The recommendation from Honda after having the car three days was to replace #2 cylinder head assembly at an estimate of $6400! There would also be no guarantee that this repair would fix the problem. The vehicle only has 83,000ish miles. After speaking with American Honda, they were aware of this problem but said my vin number wasn’t included in the pool of “faulty manufactured parts” but did say that didn’t mean that I didn’t get faulty parts though. The vehicle is no longer under warranty. I just paid this vehicle off in May. This certainly doesn’t support Honda’s reputation as being a manufacturer of reliable vehicles. I have never owned a used vehicle that required this depth and cost of repair. I am waiting on their Goodwill Review to see if they decide to help me with this. The two representatives including a case manager I spoke with didn’t seem as though it was likely going to happen.