NHTSA Complaint #11559330 — 2019 CHEVROLET VOLT
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11559330 |
| Vehicle | 2019 CHEVROLET VOLT |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving home one evening, the power steering suddenly failed. A warning message displayed to service the power steering. It became very difficult to steer the car. I had to pull extremely hard on the wheel to be able to make turns. For the turn into my community, I had to make four attempts to get the car to clear the turn through the entrance gate, needing to back up repeatedly and retry. Fortunately I did make it home safely and shut the car down. I made an emergency repair appointment for the next day at a Chevrolet dealership. In the morning the power steering was back. The car was inspected at the dealership. They told me a software update was needed and they charged me $450 to do that.
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