NHTSA Complaint #11558802 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11558802 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
2016 Ford Explorer at 81,000 miles the steering rack is considered bad. Prior to getting this checked by the dealer there were major steering issues with the vehicle that suddenly would not work. My wife and daughter were in the car at the time of the incident and had to pull over to avoid major collison. The steering went to manual. No error codes or error message prior to this. Just happened out of no where. The ford dealership determined it's was the steering rack that nees to be replaced. Confirmed by dealer.
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