NHTSA Complaint #11558742 — 2021 CHEVROLET EXPRESS

The contact owns a 2021 Chevrolet Express. The contact stated while driving out of the driveaway, the vehicle shut off inadvertently and failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated while driving 75 MPH, the failure recurred. The contact was unable to pull to the side of the roadway. The vehicle was towed to a second dealer, Auto Gallery Chevrolet Buick GMC (1415 Lafayette Pkwy, LaGrange, GA 30241) and the contact was informed that the dealer could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle would be towed to another dealer. The failure mileage was approximately 5,000.